Help CenterUser Account Customization (UAC) allows administrators to control which team members have access to view and manage public form submissions. This feature ensures that only authorized personnel can review sensitive customer submissions and take appropriate actions.
Benefits :
- Ensure only authorized staff can view potentially sensitive customer submissions.
- Align public form access with specific job responsibilities and requirements.
- Grant access based on organizational structure and department functions.
- Maintain proper data handling practices in alignment with privacy regulations.
-
At the desktop site’s navigation bar, go to User Management > User Account Customization.
Open User Account Customization: https://system.caction.com/uac*Note: You must have access to User Management menu to perform this action. Please request permission or help from your admin if you do not have access to the menu.
-
If you wish to change the public form access for the staff of another department, click “Currently Selected Department”.
-
In this example, we will click “Select Department” button beside the department group “Admin”.
-
Click the “pencil” icon next to the user’s name.
-
Scroll down to the “Enable Public Form Access” feature under “Control Settings”. Alternatively. press Ctrl + F and enter “Enable Public Form Access” to search for it.
-
Toggle/untoggle “Enable Public Form Access” to switch on/off the access to submitted public form.
-
Click “Save Control Settings”.
-
“Enable Public Form Access” has been switched on/off when the prompt below appears.
Related Articles