Why this option is available?
In certain cases, using Latitude and Longitude (LaLo) provides a more accurate way to identify a location. This option is useful when:
- The address is not accurate or incomplete on Google Maps – Manually locating the pin allows users to mark the exact or nearest point to the actual location, helping the system retrieve a more precise address.
- The address cannot be found due to location restrictions – For example, when searching for a location outside your current state or country (e.g., outside Malaysia), Google may not return relevant results. Using LaLo bypasses this limitation.
By entering Latitude and Longitude, users ensure higher accuracy and flexibility in capturing the location, especially in remote or newly developed areas.
Here's a step-by-step tutorial on how to attach an address using Latitude & Longitude in desktop :
-
From the desktop's navigation bar, open the customer list
-
In customer list page, click the launch icon to open customer details.
-
Scroll down to the "Address" section, where users can either edit existing addresses or add new ones. Click the "Add New Address" to create a new address entry.
-
Open Google Maps in a new tab
-
Navigate to your desired location on Google Maps. Right-click exactly where you want to pinpoint.
-
Copy Latitude & Longitude at the top of the context menu. Click on the coordinates to copy them (e.g., 3.02493,101.58849).
-
Return to the system and paste the copied latitude and longitude into the designated GPS search box.
-
Submit and Confirm Location
-
Enter the location name and save the new address
Related Articles